Simple, Transparent Pricing
Start free, upgrade when you're ready. All prices in AUD.
- 50 conversations
- Website scraping
- Lead capture
- Basic analytics
- 500 conversations/month
- Overage: $0.08/conversation
- Knowledge base up to 300K
- CSV product import
- Lead capture
- Email escalation
- 5 chat themes
- 3,000 conversations/month
- Overage: $0.03/conversation
- Everything in Starter
- Knowledge base up to 1M
- Custom SMTP
- Priority support
- 10,000 conversations/month
- Overage: $0.02/conversation
- Everything in Growth
- Knowledge base up to 5MB
- Up to 5,000 products
- API access
- Dedicated support
Knowledge Base Tuning Service
One-time ServiceYour AI employee is only as good as its knowledge base. If your AI is giving inaccurate or incomplete answers, our experts will analyse your knowledge base, identify gaps, and restructure your content for optimal AI performance.
This service is available after your trial period, only if you've identified issues with your AI's responses.
You can also tune your knowledge base yourself — read our guide to learn how.
Which Plan Is Right for You?
Choose based on your product catalogue size and knowledge base.
Service & Small E-commerce
- •Service businesses, portfolios, small shops
- •Up to 300 products
- •Knowledge base under 300K
Mid-size E-commerce
- •Growing online stores
- •300–1,000 products
- •Knowledge base under 1M
Large E-commerce & Enterprise
- •Large catalogues, complex operations
- •Up to 5,000 products
- •Knowledge base up to 5MB
Compare Plans
See which plan is right for your business.
| Feature | Trial | Starter | Growth | Business |
|---|---|---|---|---|
| Conversations | 50 | 500/mo | 3,000/mo | 10,000/mo |
| Overage Fee | — | $0.08 | $0.03 | $0.02 |
| Products (CSV) | — | 300 | 1,000 | 5,000 |
| Knowledge Base | — | 300K | 1MB | 5MB |
| Multi-language Support | ✓ | ✓ | ✓ | ✓ |
| Data Export | — | ✓ | ✓ | ✓ |
| Custom SMTP | — | — | ✓ | ✓ |
| Priority Support | — | — | — | ✓ |
Frequently Asked Questions
What counts as a conversation?
A conversation is a chat session between one visitor and your AI employee. It can contain unlimited messages within that session.
Can I change plans anytime?
Yes! Upgrade or downgrade anytime. Changes take effect immediately. We prorate billing automatically.
What's the difference between monthly and annual?
Annual plans save you about 17%. You pay for the full year upfront at a discounted rate.
Do I need technical skills?
Not at all. Just paste one line of code into your website. If you use WordPress, Shopify, or Squarespace, it's even easier.
What happens when I exceed my conversation limit?
Your AI employee keeps working — no interruption for your customers. Extra conversations are billed at the overage rate shown in your plan (e.g. $0.08/conversation on Starter). You'll get an email notification so you can upgrade if it makes sense.
How do I choose the right plan?
It depends on your product catalogue and knowledge base needs. Under 300 products with a small knowledge base? Starter is perfect. 300–1,000 products? Go with Growth. Up to 5,000 products or need up to 5MB of knowledge? Business has you covered.